COVID-19 UPDATE: Effective March 15, 2020
Dear Patients,
Unfortunately the Clinic Director has decided to close our building due to concerns of putting our patients and providers healthcare at risk until further notice. As a result of this I will be doing most visits via Telemedicine (doxy.me). I will continue to bill insurance for telemedicine visits and believe that some insurance companies are covering at this time. If your insurance does not cover telemedicine, you will be billed for the visit. It is recommended to contact your insurance provider to determine if telemedicine is a covered service.
For any acute or Urgent visits, I will triage the call and decide if you or your child needs to be seen. I will be able to provide limited diagnostic evaluation in the parking lot of my office building. I request that you stay in your car and call to let me know that you have arrived. I will come out and perform basic diagnostic evaluation in order to provide you or your child with the best treatment.
For any suspected COVID-19 patients who present with fever, cough (60-80% of patients), shortness of breath (20-40% of patients) or have high risk travel or known exposure to COVID-19 there are currently 2 locations in the state of Connecticut where they are performing Drive-Through COVID-19 testing WITH A DOCTOR’s LAB SLIP. If you are an established patient and have any COVID-19 symptoms or known exposure, please call my office to schedule a telemedicine visit and I will determine whether to contact your local hospital to ready them for your arrival OR I will write a lab slip for you to be tested at 1 of the 2 testing sites.
I apologize for any inconvenience this may have caused you at this time. It is of utmost importance that we try and limit COVID-19 spread through our community so that we do not overburden our Urgent Care centers and Hospitals.
Thank you kindly for your understanding and cooperation.
Dr. Robin Russell
Natural Pediatric Medicine, LLC
Dr. Robin Russell
Physical Address:
280 Main Street
#C
New Hartford, CT 06057
Mailing Address:
PO BOX 46
Pine Meadow, CT 06061
Phone - (860) 909-1082
Fax - (860) 379-0876
